Effective Date: September 19, 2023
Introduction
HVAC Digital Hub ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our marketing and lead generation services. We comply with the A2P 10DLC (Application-to-Person 10-Digit Long Code) guidelines to ensure your privacy rights are upheld.
By using our website or services, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy and contact us if you have any questions or concerns regarding your personal information.
Information We Collect
1. Personal Information: We may collect personal information such as your name, email address, phone number, and company name when you voluntarily provide it to us through forms on our website or during communication with our team.
2. Website Usage Data: We collect non-personal information related to your use of our website, including IP addresses, browser type, operating system, and browsing behavior. This information helps us improve our website and services.
3. Client Data: If you are a client of HVAC Digital Hub, we may collect and process data about your HVAC company, including customer data, marketing data, and other relevant information to provide our services effectively.
How We Use Your Information
We use your personal information for the following purposes:
1. Communication: To respond to your inquiries, provide customer support, and send you information about our services.
2. Marketing: To send you promotional materials, newsletters, and other marketing communications (you can opt out at any time).
3. Service Improvement: To analyze website usage data, track website performance, and improve our services.
4. Client Services: To deliver our marketing and lead generation services to HVAC companies.
Disclosure of Your Information
We may disclose your personal information in the following circumstances:
1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, subject to strict confidentiality agreements.
2. Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
Your Choices
You have the following choices regarding your personal information:
1. Access and Correction: You can request access to your personal information and make corrections if needed.
2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
3. Data Deletion: You can request the deletion of your personal information in certain circumstances.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
HVAC Digital Hub
206 - 1920 Enterprise way Kelowna BC V1Y0G7
+14694956575
Info@hvacdigitalhub.com
Conclusion
By using our services and website, you acknowledge that you have read and understood this Privacy Policy. You also consent to the collection, use, and disclosure of your personal information as described herein. Your continued use of HVAC Digital Hub's services and website signifies your acceptance of any updates to this Privacy Policy.